Responsible Gambling

Gambling should be entertainment, never a way to solve money problems. It is for adults aged 18 and over, and it carries real risk. No site, bonus or system can guarantee a win.

Keep control

• Decide how much you can afford to lose before you start, and stick to it.
• Set a time limit and take regular breaks.
• Never chase losses or borrow money to play.
• Do not gamble when you are upset, tired or under the influence of alcohol.
• Read bonus terms closely, including wagering rules and withdrawal limits.

Know the signs

Consider seeking help if you spend more than planned, hide your gambling from people close to you, feel anxious when you are not playing, or find that gambling affects work, study or relationships.

Check the operator

Casino Guru reports that no gambling license has been verified for Heaps O Wins, and the operator is not disclosed. That can limit the protection available if something goes wrong, so think carefully about how much you are willing to deposit.

Free support

• Gambling Help Online, free Australian counselling and information
• BeGambleAware, advice and tools
• Gambling Therapy, online support in many languages

Tools that help

Ask the casino about deposit limits, time-outs and self-exclusion. Blocking software can also stop gambling sites from loading on your devices. If you are in crisis, contact your local emergency services or a trusted health professional.